Sapphire Solutions Ltd. – Bespoke Mobile Application Developments

May 1999 - Present

Sapphire Solutions have been specialising in the mobile application market for over 20 years. Having worked with many well known clients, you can be assured of the highest quality service in developing your application. Currently developing Apps for Android and iOS mobile devices.

MEDiVision Systems Ltd. – Dental Videos - For Practice Sales And Patient Education

Aug 2018 - Mar 2021

From first impressions on your website to treatment completion, MEDiVision solutions give your patients the information they need, in a format they understand. Our combination of real videos and patient friendly animations, plus first class customer support, provides your dental team with the tools to succeed.

Lowther Consultants Ltd. – Bespoke Mobile Application Developments

Jan 1994 - May 1999

Lowther Consultants Ltd. Start up Company developing specialised applications for Symbol Technologies (Motorola) and Casio handheld scanning devices.

Design and development of projects for McVities, WHB, MHG, Kuehne & Nagel, MSAS/EXEL, Venners, Tesco, Unilever, Parceline, B.P., Iceland, Nortel, Thorn, Staples, Texaco, Woolworths, Parcel Force, Alders, Superdrug, B&Q, Boots and UPS.

59club – Setting the Benchmark for Customer Service & Sales Excellence

Dec 2016 - May 2018

Europe's leading Customer Service Analysts and Training Provider...pioneering Member & Visitor Surveys, Mystery Shopper Audits & Staff Training within the Golf, Leisure, Events, F&B and Hotel Industries. Market leading software and assessment criteria provides the resources to improve and maintain 'sales & service' etiquette, in turn increasing customer satisfaction, revenue & profits in the process.

Developed Android and iOS Apps for golf course "Mystery shopper" testing, Live post golf auctions and Golftell.

Yodel – BusinessHHT and Service Centre Systems

May 2012 - Apr 2013, Sep 2015 - Dec 2016

Yodel are leading UK Delivery Company responsible for many leader companies’ deliveries including Amazon and Tesco.

Recent developments include changes and issue tacking and fixing in both applications. Worked in a team using Agile practices. Often having to take the role as Scrum Master.

Control Group (UK) – Delivery/Collection System

Jan 2015 - Aug 2015

Control Group is a leading UK business solutions provider consisting of four separate divisions: document archiving, document destruction, business moves, and interior design & refurbishment.

Delivery and Collection system to provide the drivers with a replacement mobile device to scan each box of documents, capture signature and email delivery/collection notes using ruggedised mobile handheld devices.

Circle Health – Nottingham Hospital

May 2013 - Dec 2014

Circle Health currently manage several hospitals in the Nottinghamshire area.

Sapphire has designed and developed several handheld mobile solutions for Circle. Patient Satisfaction Survey – Currently live using Samsung Tablets. Patient Administration Systems – Admission, Discharge, Recovery, Theatre, Ward and Tracking. Using a variety of devices, including barcode scanning PDAs, Tablets and Google TV Display.

IDG Holdings – VMoves and Workwise Systems

Mar 2003 - Dec 2011

Workwise is a generic remote worker solution. Job details are entered on the web and transmitted to the PDA. The PDA captures POD, inspection and parts/materials information together with customer signature and digital images which are displayed on the web. The system can be configured to suit any remote field worker application.

Workwise captures asset condition, location, a digital image photograph and customer signature together with date and time - all electronically - on a hand-held device used in the field. Information is communicated to the office in minutes - invoices can be raised immediately, improving cash flow. Workwise provides a total package for the mobile worker and can also capture parts and materials used or timesheet information.

Sapphire designed and developed the PDA Application.

Zebra Technologies (Previously Symbol Technologies)

Dec 1993 - Mar 2003

Developed Handheld applications for end customer UPS, Iceland, Unilever, MSAS, Tesco, Rentokil, Parcelforce and Parceline.